Talk to the platform team.
We read every message that reaches these addresses. Dedicated sales, support, and status pages are still being built — until they ship, this is the front door.
Channels
Support and general enquiries · Accessibility
- Questions about the platform, and anything without a better home.
- Partnership and commercial approaches.
- Report a barrier on this site or in the platform — see the accessibility statement for what we commit to.
What to expect
Nalej is pre-general-availability. There is no 24/7 support line yet and no contractual response time attached to this address — we aim to reply to a first message within five working days. If you are an existing tenant with a live incident, use the escalation route your onboarding pack gives you rather than this page.
How we handle what you send us is set out in the privacy policy.